Scoot - Specialist - Inside Sales (Sales Support)


【Job Description】

・Work with Japan and HQ Sales, Marketing, and PR team to leverage B2B, sales opportunities.

・Work within team to achieve performance standards and revenue targets.

・Documents, tracks, monitors incidents to ensure timely resolution.

・Work with RM to assists with group movement, scheduling changes and inventory control.

・Create bookings and issue tickets on in-house reservation systems according to the company policies and procedures.

・Provide courteous and prompt response to e-mail, fax, and phone requests for our air-programs information from our trade partners.

・Aid over the phone and email for the company sales specialists and managers.

・Process miscellaneous requests including seat assignments, special meals, and email confirmation requests

・Process airline schedule changes and inform internal and external customers of changes.

・Process queues with efficiency and accuracy according to department protocol.

・Process corrections in the in-house systems requested by internal and external customers according to airline and company's policies and procedures within

・Prepare commercial sales contracts/supplements agents/partners. ...