Ahead Group - アプリケーションリクエストフルフィルメント & マイナーエンハンスメント課 System Analyst


Ahead Consulting is currently seeking a System Analyst to fill a permanent role at a Major International Insurance Company, in Tokyo.

System Analyst(SA) is responsible for:

- Provide stable production services while manage and control AMS vendor so that meet the expectation from Business.

- Manage and Control Execution of Service Requests.

- Manage and Control Correspondence to Incidents, and Reporting.

- Manage and Control Development of Small Enhancement.

- Other Activities for Stabilizing IT Services in Production Environments.

Dimensions of Position

SA has opportunities for:

- Contribute each LOB's BAU activities through execution of SRs and Small Enhancements.

- Review quality of AD Projects as Gate Keeper, and ensure stability of Production Service.

- Touch new technologies through new application transition from Application Development (AD) team.

Principal ResponsibilitiesPrincipal Responsibilities

SA has responsible for:

- Manage and Control Execution of Service Requests by AMS vendor.

- Manage and Control Correspondence to Incidents by AMS vendor, and Report to relevant IT and Business.

- Manage and Control Devel ...