Ahead Group - Project Manager

Description: 

Qualifications

Proven track record of successful project and program management with Japanese clients

Experience working with global teams and especially teams in Japan, USA, and Europe

Ability to effectively resolve escalations

Excellent customer communication skills.



Responsibilities

Run a large program within a global organization.

Act as the main point of contact and coordinator for our operations in Japan

Serve as a business partner for Japanese customers

Own business KPI’s and drive action to achieve them

Take ownership of support issues, engaging other internal / external expertise as required.



Required skills

5+ years’ at least in a Project/Program Management role

Experience managing multiple clients and multiple projects

Self-motivated, self-driven and capable to understand team needs.

Proactive and capable to manage issues on a day-to-day basis.

Proven experience managing customer, escalations, contracts, rotation, etc.

Excellent ability to identify specific customer needs and drive closure to identified customer issues.

Excellent business communication skills to translate Japanese unique market requirements into system specifications with rati ...