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Post date: 3 weeks 2 days ago
Job description:
A senior engineer who is responsible for all lines of Voice operation and implementation, supporting the business and IT units in the Asia Pacific region.



Responsibilities:

Design, deploy, configure and operate Cisco IP Phone, Call manager, fax gateway along with related network devices in the Asia Pacific, ensuring compliance to BT’s client’s standards and guidelines.

Design, deploy, configure and operate BT ITS turret, Speakerbus, Verint voice recording, and Tiger CDR System in the Asia Pacific, ensuring compliance to BT’s client’s standards and guidelines.

Create technical/service design documentation during implementation

Partner with local in-country resources and/or vendors to deliver voice services

Manage and deliver voice projects/tasks within the proposed budget and timelines. This includes managing vendors

Delivery of moderately complex analytical and evaluative information for use by others (reports, engineering designs, user education manuals, etc…).

Provide consultations and operational support to business and IT units



· 5+ years hands-on experience in network industry working on routers & switches, Cisco Call Manager, IP Phones, fax gate ...
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