TransPerfect Global Group - Account Manager


• Research prospective clients through several strategies including internet research, trade show lists, referrals, yellow pages, various professional directories and personal investigation

• Create accurate spreadsheets of prospective client data including names, titles, phone numbers, addresses and various other information

• Generate daily mailings to prospective clients using updated and accurate spreadsheets

• Cold call prospective clients

• Creatively problem solve to improve current new business development strategy

• Negotiate rates and deadlines with prospective and current clients

• Educate prospective and existing clients regarding the translation process, including TransPerfect’s rates, justification for turnaround time and competitors’ information

• Liaise with production to ensure that all jobs are handled appropriately and with keen attention to detail, resulting in a perfect product

• Consistently follow up with clients to ensure their satisfaction with delivery, quality and customer service

• Research and understand all industries that TransPerfect markets to including industry leaders, current events and any other pertinent dat ...