Product Manager, Enterprise Self-Service Consumer Experience (Connections)


You Are… Passionate about technology and see the world a little differently than your peers. Everywhere you look, there’s possibility. Opportunity. Boundaries to push and challenges to solve. You believe software technology changes how people live. At NCR, we believe that, too. We’re one of the world’s first tech companies, and still going strong. Like us, you know consumer self-service, through many different devices - and see the patterns and opportunities that no one else sees. Our software engineers write code that underpin the tens of thousands of transactions per minute that consumers initiate on self-service devices around the world. We need creative product managers to help them do their best work and envision and adapt to changes in consumer behaviors and demands that are introducing more mobile and IoT elements into broader omni-channel, self-service experiences. We are #1 in multivendor ATM software - but leadership comes from pushing boundaries. We are looking for an experienced Product Manager to join our growing Financial Services SW Solutions team with a focus on Enterprise Self-Service Consumer Experience. Working with Industry and Enterprise Architects and partnering with our System Architects, you will be redefining how self-service applications function - supporting rich, interactive, HTML5 powered multi-touch user interfaces along with mobile channel interactions for pre-staging, notifications, receipts and more. We work with some of the smartest, most collaborative people you'll meet. People who work here say the problems they work on are enormously challenging, and that the team culture is strong. Curious? Read on. We’re looking for software industry professionals like you. In This Role, You Can Expect To…. Be responsible for delivering on the product roadmap for a critical part of our Enterprise Self-Service solutions. Key responsibilities will include transforming customer requirements from the Solution Management team into feature requirements for Enterprise Self-Service consumer services scrum teams and ensuring the optimization of feature delivery on the roadmap and synchronization through Scaled Agile methodologies with other Product Managers, Product Owners and scrum teams delivering software for the agile release train. This role will work on a team of other Product Managers reporting into the Director of Product Management for Financial Services SW Solutions. Your key day-to-day responsibilities will include: Develop and own the global product vision and roadmap for NCR’s Enterprise Self-Service Consumer Experienceand ensure the product vision is aligned with the solution strategy and industry group strategy Develop and prioritize product features based on Solution Management inputs on market and customer needs, and ensure releases focus on those features/stories with maximum value and alignment to product strategy Prioritize market and customer features with technical engineering and architecture enablers necessary to support efficient development and delivery of future business features Conduct market, competitive, and voice-of-the-customer analyses to determine product requirements and ensure alignment with solution level requirements and strategy Develop & review product business cases in collaboration with Solution Management Optimize feature delivery for product(s) and define and prioritize the program backlog in support of the solution strategy, working with Product Owners who drive story level backlogs and release sprints based on your guidance and oversight Lead prototyping, customer use case development, and product specifications development, and work with System Architects to facilitate architecture decisions, with guidance and input from Industry and Enterprise Architects Define releases and conduct Program Increment Planning working with Engineering including Product Owners, Architects, and Agile teams Define feature acceptance criteria and collaborate in defining feature and release Definition of Done Define product acceptance criteria and participate in validating the interoperability of the product within the overall solution Work with Solution Marketing and Solution Management to develop revenue and client adoption plans that are aligned with those used by Sales in target setting Work closely with and provide inputs to Solution Management on overall enterprise & solution portfolio, "go to market", pricing strategies, sales enablement, investment levels & end-of-life Track revenue, gross margin and contribution margin targets and key performance metrics for the product Successful candidates will have the following technical qualifications 7 years + in technology teams with increasing experience in product managementFamiliarity with so