ジェムアルト株式会社/Gemalto K.K. - 【グローバルIT企業でのテクニカルサポートアカウントマネージャー】 TECHNICAL SUPPORT ACCOUNT MANAGER (TSAM)【品川駅港南口より徒歩7分】

Description: 

購入済製品のライフサイクルにおけるクライアントの技術的なコンタクト先となり、かつ長期的な信頼できるアドバイザーとなって、主要クライアントの複雑な環境や高い要望に対応しながら、クライアントとの関係構築・維持を行っていただきます。



TECHNICAL SUPPORT ACCOUNT MANAGER is responsible for building and maintaining relationships with our largest customers who operate in complex environments, who have high demands, and who have different requirements to most other customers.



The TSAM is the customer’s single technical point of contact into the Gemalto Software Monetization team for the post-sales lifecycle and is their long term trusted adviser.



Primarily working with customers who opt to pay for the service, the TSAM may also work with key customers who require a period of short term excellence to overcome obstacles they may encounter.



All your customers will require a high level of attention, impeccable professionalism, and will expect you to have a deep knowledge and understanding of their environment and how that impacts their use of Sentinel products.

The TSAM i ...