オートメーション・エニウェア・ジャパン株式会社/Automation Anywhere, Inc. - 【Technical Support Manager】

Description: 

To lead and provide high quality operational & technical application and systems support to AA customers and internal business functions. Owner of the Problem Management process, minimizing the adverse impact of Incidents and Problems on the business and preventing reoccurrence of Incidents.



【仕事内容】

■進行中のフィードバックを提供、エンジニアの話術と技術力と顧客対応能力の向上

■成果に基づく社員の評価



■Provide feedback on an ongoing basis and coach engineers on improving communication skills, technical ability and speed of customer and internal deliverables.

■Be responsible to assess employees’ performance on a regular basis

■Deal with ambiguity and resolve it

■Be on top of the AA products, offerings and day to day business operations

■Ensure team members develop their professional skills through active participation in relevant events, training, mentoring and communities.





**All screening will be conducted in English. Please send your English resume. Thank you for your cooperation. 書類選考を進めさせていただくために英語レジュメで応募して頂けますと幸いです**



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