Resource Coordinator


*PLEASE NOTE BEFORE APPLYING*The Resource Coordinator is responsible for managing the Keywords freelance resource pool for all Asian languages. The Localisation Resource Coordinator reports to the Localisation Resource Manager (Asia).Responsibilities:•Allocate the best qualified resources for the nature of each project, within the allocated budget and timelines•Support Project Managers and the Resource Management team in anticipating and dealing with any resource-related issues•Maintain the resource pool database (availability, areas of expertise, rate negotiation)•Constantly strive to strengthen the business relationship with existing resources•Actively work on learning strengths and weakness for the allocated language resources; build solid relationship with new resources•Support the Resource Selection and Administration team in searching for new localisation resources, evaluating new candidates entry tests and profiles•Monitor and analyse external resource performance across projects and provide them with feedback on their translation quality to the Keywords group•Liaise with all external resources to continually improve the quality and responsiveness of their service delivery to the Company•In cooperation with the other resource coordinators, implement new processes and/or products with external resources, in order to increase efficiencies.QUALIFICATIONSTechnical Skills Required:•Degree in linguistics, language studies or equivalent preferred•Previous localisation experience and sound knowledge of the translation industry•Previous experience in evaluating resource performance highly desirable•Previous resource management experience will be considered a bonus•Fluent in English and Chinese, proficiency in additional languages is a plus•Excellent knowledge of MS Office and basic knowledge of database managementBehavioural Skills Required:•Problem solving attitude with experience in working in a highly dynamic environment, with constantly changing priorities and tight deadlines•Ability to multi-task with projects and resources•Excellent communication, negotiation, organisational and interpersonal skills•Excellent attention to detail (verbal and written)•Experience in working with remote management and remote teams•Ability to work independently as well as within a team•Client focused with a cross cultural approachOTHER INFORMATIONInterested candidates, kindly include following details in your resume:•Where you heard about this vacancy•Last/Current Drawn, Expected Salary•Earliest Availability