Inside Sales Specialist


FARO Technologies, Inc. is continuing to develop new products that will revolutionize and disrupt the high-tech measurement and imaging industry. We are a global company traded on the NASDAQ stock exchange with a passion for excellence and success.FARO has a culture of innovation and an absolute commitment to reliability at all touch points. We encourage employee success by offering excellent benefits and a variety of career and training opportunities. FARO is completely focused on simplifying processes through innovation, integrity, teamwork, accountability and a friendly work environment.Scope: Perform duties to provide inside sales support for assigned geographic region, generate product demonstrations, maintain customer contact and generate revenues, working within the limits of standard or accepted practices.This position requires: 1-3 years’ experience working Business to Business (B2B) salesManufacturing and/or high-tech experience strongly preferredDemonstrated proven effectiveness in working in a fast-paced environment and stay current on technical product developmentsExcellent verbal communication skillsSuperior time management skills and ability to multi-taskProficient internet search skills to prospect for customersDemonstrated ability to attain and exceed quotas on a regular basisAbility to establish excellent working rapport with outside sales reps, other team members and customers.Behavior/Relationship Skills: Speak and prepare oral and written communication clearly and effectively, fostering open communication, listen to others, and deliver presentations.Act with integrity, demonstrate adaptability, and develop self through learning and feedback. Convey a sense of urgency, persistence, and commitment.Think strategically, analyze issues, use sound judgment, and innovate.How you will make a difference @ FARO: Contact potential customers to qualify leads. Provide required information and schedule product demonstrations.Determine demonstration requirements based on a range of factors including applications, geography and staff availability.Communicate information concerning demonstration requirements and coordinate schedules with potential customers and outside sales staff as appropriate.Document records regarding potential customer in computer database.Develop and communicate recommendations for advancing the sales process. Communicate with outside sales staff to obtain required data and prepare sales quotations based on specifications provided.Apply appropriate pricing and discounts based on established pricing policy and obtain authorization for special pricing or other non-standard elements of quotations.Review quotations for accuracy and issue to potential customers.Generate revenues by providing ongoing customer contact and by closing opportunities.Assist with lead generation through cold calling and obtaining referrals in conjunction with marketing staff and other resources tonsure that assigned territories have sufficient leads and opportunities in order to generate demos.Receive and review purchase orders. Validate against quote and confirm details with customers. Prepare Contract Review; attach purchase order and electronic customer records and issue to accounting for review and credit authorization.Facilitate communications among the sales team. Make recommendations for improving the sales process, approach and systems.