Mouser Japan 合同会社 - 【外資】 Customer Account Representative

Description: 

【業務内容】

・請求書・領収証・口座振替等の問い合わせ対応

・与信調査

・クレジットカード決済・データ消込



ビジネス会話レベル以上の英語必須

社内システム及び海外チームと英語の対応



【正社員x駅チカx未経験者歓迎】



【SCOPE】

Customer Account Representatives are responsible for working closely with Service & Sales teams as well as the corporate Customer Accounts Department in Texas, USA to provide customers with the best possible service and support.



【ACCOUNTABILITIES】

Gratify and astonish customers with service excellence.



Performs order releases and new account set-ups, Communicates with appropriate personnel regarding potential and existing problem accounts. Reconciles wire payments and/or resolve payment discrepancies. May perform credit investigations and collection contacts through escalation of contacts.



Performs data entry accurately and efficiently using various computer programs, word processing, spreadsheet or database commands; formats material as required



Processes work with excellence and in a timely manner; meets daily productivity objectiv ...