Housekeeping Manager


Ivy Hospitality Group operates Chalet Ivy, a cozy boutique hotel situated in the heart of Hirafu, Hokkaido with the backdrop of the astonishing Mount Yotei. We are looking to expand our team, and look forward to your application as your new career in Hokkaido awaits!The Housekeeping Manager is a "Permanent Employee" and oversees the scheduling of room status, cleaning & repairs, inventory, along with the assignment and training of staff to ensure impeccably clean high-grade customer satisfaction for guests and operations. Responsibilities:・Guiding staff to maintain the impeccable quality of Chalet Ivy's cleanliness・Provide excellent services that promote customer satisfaction・Assignment and instruction of cleaning staff・Managing room scheduling and status updates (including repairs)・Maintain the housekeeping inventory, including bath amenities and linen supply・Perform other duties as requested by management・Necessary paperwork with reports to Hong Kong head officeRequirements:・Managerial experience (in the hotel / hospitality / service industry is preferred)・Experience with OPERA (PMS) and MS office software・Attention to detail with the ability to multi-taskBenefits:・Holidays: 105 days a year of paid holiday・Salary Increase: Once per year based on performance・Bonus: Once per year depending on your performance ・Social insurance (Medical, Pension, Employment Insurance)・Transportation Allowance provided・Staff meals are provided・Uniform prepared ・Relocation fee (We can assist you to move to Hokkaido)・Housing in the company condominium is negotiable (please inquire!)If you believe you can manage a team to ensure the smooth operations of Chalet Ivy's housekeeping needs, we would love to hear from you!Please apply today!