Ahead Group - Cisco Voice & Video Engineer


Ahead Group is looking for a Senior Cisco Video & Voice Engineer, who will primarily focus on providing Video/Voice and unified communication solutions to meet client requirements.

The candidate should be highly technical and experienced in the voice and network field, working to optimize all areas of voice services and provide support for implementation, operations & clients on delivering projects in timely manner. The candidate should have mindset that drives consistent high-quality solutions

Duties and Responsibilities

Project delivery of voice projects, such as Cisco Call Manager upgrade, Telepresence Video feature enhancements, softphone implementation, deployment of global dial-plan

Gather business requirement and create solution document

Provide L2/L3 support for critical voice service

Technical collaboration with management, application development, project managers and other infrastructure groups

Work closely with global team to ensure clients global standards are maintained and priorities are aligned.

Ensure technical standards are followed

Pro-actively identify problem areas.

Scope of Technical Domains

Hands on experience of Cisco Telepresence Video Co ...