株式会社テクノロジストエージェント/technologist AGENT Co.,LTD - Now Hiring!! Desktop Support Engineer 5名募集ASAP

Description: 

TECHNICAL COMPETENCIES

1. Assist staff with the installation, configuration and ongoing usability of desktop computers, peripheral equipment and software.

2. Works with vendor support contacts to resolve technical problems with desktop computing equipment and software.

3. Ensure desktop computers interconnect seamlessly with diverse systems including associated validation systems, file servers, email servers, computer conferencing systems, application servers and administrative systems.

4. Works with procurement staff to purchase hardware and software.

5. Assesses functional needs to determine specifications for purchases

6. Maintain telephone system

8. Other duties as required

Others Support:

Escalate issues to management clearly•

• Provide status to Management

• Provide technical advice to other roles

• Create installation documentation, training materials; build documents

• Work with Networking, Architects, Business Analysts and App Support Analysts



2-5 years experience supporting Windows desktop/laptop PCs and mobile

• Experience troubleshooting hardware issues and replacing hardware on both desktop.,laptop PCs and mobile technology

• Experienc ...