HCL JAPAN LTD./株式会社エイチシーエル・ジャパン - [Help desk / customer support] Yakuin or remote work OK

Description: 

Due to business expansion, we are currently looking for new colleagues in Fukuoka as help desk and customer support agents to provide technical support and inquiries around PCs for client users.



If you are looking for a stable career in support work, have equivalent work experience, or want to apply your knowledge to your work, why not take on the challenge?



We operate at a high level and it is an environment where you can build a long-term career.



We welcome people who can work in the Fukuoka office, and remote work is also OK.



We welcome those who can respond politely in Japanese and those who can use English at the business level!





[Business description]

Various devices used daily (laptop PCs, tablets, mobile phones, etc.) We will guide you to the solution by telephone according to the contents of inquiries about how to use various business applications, failures, breakdowns and damages.

* We are not a general primary operator, but carry out high-level center operation that leads to solving more than 80% of troubles on the spot.



* Planned to be adopted by C3i Japan under the umbrella of HCL.



[Necessary ability / experience]

[Required] Experience with IT ...